Trader Support

Need help with billing, access, or signal questions?

Reach out for subscription support, payment checks, and dashboard access issues. Our replies are direct and practical.

Typical reply time: within one business day.

Direct Contacts

  • General support: support@helixsignal.ai
  • Billing support: billing@helixsignal.ai
  • Security issues: security@helixsignal.ai
  • Team plans: desk@helixsignal.ai

Submit Support Request

Send your request and we will follow up by email.